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Covid-19 & ONE CARE

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ONE CARE continues to work hard to provide essential services in our community. Our community is important to us and we are listening so that we can respond to the best of our ability as things change.

While ONE CARE offices are closed to the public, our staff are still working and most programs are operating. We are responding to calls and emails and we want to support you with your needs.

Programs continuing with additional precautions

Assisted Living \ Grocery Delivery \ Lifeline \ Meals on Wheels
Home Care \ Home Help \ Home at Last \ In Home Respite \ Social Work

Some programs have never stopped and are being delivered as they were previously but with increases in protective equipment and infection control procedures. ONE CARE’s PSW care In Home and Assisted Living have continued as usual although the LHIN did put some clients of Home Care services on hold in the early stages. Staff shortages have had an impact, especially for Home Help. Our new Grocery Delivery service for seniors continues to operate. Home At Last has had an increase in helping people to move safely home after hospital stays. Meals on Wheels is being delivered through contactless delivery and is experiencing a large increase in demand. Social work has continued but is being offered by phone in many cases.

Programs with more significant modifications

Transportation  \ Friendly Visiting \ Adult Day Program
Overnight Respite\ Dining \ Exercise and Wellness \ Care Planning

Several programs are operating with modifications to increase protection of our clients and staff. Because we cannot meet in large groups, many are offered virtually or by phone or in a totally different way (eg. Dining for Seniors is now Dining To Go and Adult Day Programs are offered in home and virtually as well as on site. Exercise programs are also being offered virtually). Some programs are operating in smaller numbers, perhaps focused on particular needs (eg. Transportation for medical and health support services only).

Programs on hold

Foot Care Clinics \ Blood Pressure Clinics

These programs remain on hold other than emergency service while we work through how we can safely resume service.

If you have particular needs please let us know. We are here to help.   If you require information about our services call 1-844-482-7800


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