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In The Home: Reassurance

Maintaining A Caring & Consistent Connection!

If you live alone and would feel more secure with a daily phone call to check your health and safety, we can arrange for a volunteer to telephone you each weekday, at a prearranged time.  Calls may be arranged for the following purposes:

  • Health & Safety
  • Date & Day Reminders
  • Friendly Conversation

Lifeline Emergency Response is also available.

Any seniors or adults with disabilities who live independently in the community are eligible to receive calls.

To register for telephone reassurance calls call our office at 519-271-2217 ext 30 or 1-877-502-8277.

An intake will be completed including emergency contact and health information.

Clients will then be place on the schedule and calls will start within one business day.

Calls are made Monday to Friday between 8:45 am and 12:00 pm.

Clients may receive the calls in any combination of days, but the time of the call will remain consistent.

There is no fee associated with the telephone reassurance program.

Telephone reassurance calls are made by trained volunteers with ONE CARE Home & Community Support Services. Each volunteer has completed a police and reference check.

Volunteers are placed on a rotating schedule, so if a client receives daily calls the callers will often change from day to day.